You've got questions. Here are some answers.
About Keep it Wild
What is Keep it Wild?
We are a husband and wife team that creates southwest inspired goods for a greater good. We believe that nature is meant to be wild and that it is up to us (as people) to help keep it that way. We do our best to find locally inspired goods and deliver them to you at the most affordable price possible while taking a portion of those funds to preserve our wild places. What really sets us apart from other apparel brands is that we are deeply rooted in the community and actually get out and do good. We don't just write checks to non-profits, we actually provide opportunities to maintain and preserve our wild places.
Where are you located?
We live among the Ponderosa Pines in Flagstaff, AZ. Although much of our passion and apparel comes from Arizona inspired themes, as we grow we will extend our reach throughout the entire southwest.
We are frequently asked about our dog Ruby. She is a 2 year old Labradoodle that we treat like an only child. She is spoiled beyond belief.
How does it work?
We believe and have adopted a simple business model; We make unbelievably comfortable southwest inspired goods and use a portion of our profits to fund, support, and take part in organizations that are preserving our wild places.
How much of my purchase goes to these organizations?
Simply put, we do our very best to give back as much profit as possible without sacrificing quality or reinvestment into extending our reach as a company. Currently we put 10% of our profits into a fund that is used to promote and establish cleanup opportunities throughout the Southwest. We want to make as much impact as possible so as our reach and volume increase so will our ability to build the Cleanup fund.
Volunteering and Social Meetups
How often do you hold volunteer events?
We have committed to finding, provide funding for, and personally taking part in one volunteer event per quarter throughout the year. Although Keep it Wild is not our full-time venture (we are school teachers!), we believe in putting our money where our mouth is. We strive to not only promote volunteer opportunities but also to take part in keeping our special places wild.
Where do you ship to?
Everywhere in the U.S.A. for a decent price.
Everywhere else in the world for a decent price but it is very expensive to ship internationally.
How much does shipping cost?
Shipping is calculated by weight. All orders $75 or more get free shipping!
When will my goods arrive?
All orders are shipped via USPS. Please give us 1-3 business days to process your order after purchase is complete.
-Shipping to an Arizona address is around 2 days and 3-5 days anywhere else.
Returns and Exchanges
What's your policy?
It's simple, we treat this business and our customers like family and since we are all in this together we strive to give you the most enjoyable buying experience possible. This means that if you aren't totally satisfied than neither are we. Let's make it right. We accept returns on all unworn/unwashed items in original condition within 14 days of delivery and will refund or exchange based on your preference. However, please note that the original shipping of the item will not be refunded. If an item was defective or we made a mistake please contact us a.s.a.p. and we will make it right.
To return or exchange an item please follow the steps below:
- Please print your confirmation email from your order and note the new size or item you'd like. (We cannot guarantee all items and sizes will be in stock for exchanges.)
- Mail your return to:
What size should I order?
Good question! Use our sizing chart to see what size will fit you just right.
What kind of shirts do you print on?
It varies. We take some serious pride in our apparel and will never sacrifice quality to save a few bucks on inferior brand clothing. We want to make things that you will actually wear. We frequently get comments like, "this is my go-to shirt" or "your tees are the only shirts that fit me just right". Most of our designs are printed on the highest quality poly/cotton blends we can find. We also try to make it a point to purchase items made in the U.S.A.
I ordered two shirts of the same size but the fit differently. Why?
Most of our clothing is printed on a 60/40 or 50/50 poly/cotton blend and is unisex in sizing. Sometimes we offer women's cuts which are sized much differently. We highly suggest looking at our sizing chart to get a good idea of what size you should order.